Behavioral question

Tell me about a time you showed leadership

Leadership here means you created clarity for other people when you did not have to. Title is optional. The interviewer is listening for a moment you set a direction, staffed it, and checked whether it worked.

Check this example, then replace it

The box starts with one STAR answer. Read the scores, then delete it and paste a story from your own work. Scoring stays in the browser.

86/100

Strong

About 54 seconds spoken · 136 words. Spoken time uses 150 words per minute.

Situation70
Task74
Action94
Result92

Feedback

  • This has a clear STAR shape. Only keep numbers you can defend out loud.

Which sentence is which

In January 2024 the on-call team was paging about 40 times a week and people were skipping the rotation. Situation I was responsible for making the week survivable, even though I was not the manager. Task I counted the top five alerts, wrote a filter for the two noisiest ones, and staffed a roster so each person took one cleanup. Action I then met the rotation every Friday for three weeks and cut any alert that had not fired a real incident. Action The result was pages down from 40 a week to 6, and two engineers who had opted out joined the rotation again. Result Mean time to acknowledge fell from 18 minutes to 7. Result I published the kept alert list in the team channel so the next on-call did not have to ask which pages were real. Action

Tightened draft

In January 2024 the on-call team was paging about 40 times a week and people were skipping the rotation. I was responsible for making the week survivable, even though I was not the manager. I counted the top five alerts, wrote a filter for the two noisiest ones, and staffed a roster so each person took one cleanup. I then met the rotation every Friday for three weeks and cut any alert that had not fired a real incident. I published the kept alert list in the team channel so the next on-call did not have to ask which pages were real. The result was pages down from 40 a week to 6, and two engineers who had opted out joined the rotation again. Mean time to acknowledge fell from 18 minutes to 7.

Why this example holds up

The leadership is the roster and the Friday cut, not the fact that you were tired. Numbers on pages and acknowledge time give the interviewer something to trust.

How to answer “Tell me about a time you showed leadership” with STAR

  1. Situation. Set the scene in one or two sentences: when it was and what was already wrong. For example: In January 2024 the on-call team was paging about 40 times a week and people were skipping the rotation.
  2. Task. Say what you personally owned. For example: I was responsible for making the week survivable, even though I was not the manager.
  3. Action. Say what you did, in order, with I. For example: I counted the top five alerts, wrote a filter for the two noisiest ones, and staffed a roster so each person took one cleanup.
  4. Result. End on the change, with a number you can defend. For example: The result was pages down from 40 a week to 6, and two engineers who had opted out joined the rotation again.

Mistakes on this question

How to practice it

Start with the mess other people were in, then the decision you made for them. If the story still works after you delete your job title, it is a leadership story.

FAQ

Do I need direct reports to answer a leadership question?

No. A story about staffing a rotation, running a launch checklist, or unblocking a peer is enough if the actions are yours.

How is this different from influence without authority?

Influence is one person changing their mind. Leadership is a group leaving with a plan and a check on the result.

Related questions

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